IT-Rocket Ltd. ("we," "us," "our," or the "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
https://itrocket.online/ (the "Site") or use our mobile applications (collectively, the "Services").
Please read this policy carefully. By accessing our Site or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not access the Site or use our Services.
1. Information We CollectWe collect several types of information for various purposes.
A. Information You Provide Directly:- Contact Information: When you contact us for support via email (e.g., info@itrocket.online), we collect your email address, name, and the contents of your message.
- Account Information: If you create an account within our applications, we may collect your name, email address, and password.
B. Information Collected Automatically:When you visit our Site, we may automatically collect certain data through cookies and similar technologies:
- Usage Data: This may include your IP address, browser type, operating system, pages you visit, time and date of your visit, time spent on pages, and other diagnostic data.
- Device Information: Information about the device you use to access our Services.
C. Critical Information About Our Mobile Applications (On-Device AI):A core privacy principle of our applications, such as
CarPrank and
TopPicAI, is that the primary AI processing occurs
locally on your device.
- What This Means: Your input prompts (text, sketches, photos), the AI's processing, and the final generated outputs are handled directly on your smartphone or tablet.
- Our Access: By default, this user-generated content is not transmitted to or stored on our servers. It remains private on your device.
- Data We May Still Receive: We may receive anonymous, aggregated analytics data (e.g., frequency of feature use, crash reports) to improve app performance. This data cannot identify you personally.
2. How We Use Your InformationWe use the collected information for legitimate business purposes:
- To provide, operate, and maintain our Services.
- To respond to your inquiries and offer customer support.
- To analyze trends and improve the functionality and security of our Services.
- To communicate with you about updates, security alerts, or administrative messages.
- To comply with our legal obligations.
3. Sharing Your Personal InformationWe
do not sell your personal information. We may share it only in the following limited circumstances:
- Service Providers: We may employ trusted third-party companies (e.g., hosting providers, analytics services like Google Analytics) to facilitate our Service. These providers are obligated not to disclose or use your information for any other purpose.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
4. Cookies and Tracking TechnologiesWe use Cookies and similar tracking technologies to track activity on our Site. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, some parts of our Site may not function properly.
5. Data SecurityThe security of your data is important to us. We implement commercially acceptable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Data Protection Rights (GDPR/CCPA)Depending on your location, you may have certain data protection rights, including:
- The right to access, update, or delete the personal information we have about you.
- The right of rectification.
- The right to object to processing.
- The right of data portability.
- The right to withdraw consent.
To exercise these rights, please contact us using the details below.
7. Children's PrivacyOur Services are
not directed to individuals under the age of 13 ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and become aware that your Child has provided us with Personal Data, please contact us immediately.
8. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Changes are effective when they are posted.
9. Contact UsIf you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
- By email: info@itrocket.online
- By mail: IT-Rocket Ltd., 7/F, MW Tower, 111 Bonham Strand, Sheung Wan, Hong Kong